Privacy Policy

Last updated: January 2024

1. Introduction

magenta-root ("we", "our", "us") is committed to protecting the privacy of all individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us, including:

Name and contact details (email address, postal address)
Course enrolment information and preferences
Payment information processed through secure third-party providers
Communications you send to us
Feedback and survey responses

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

We use the information we collect to:

Process course enrolments and deliver educational services
Communicate with you about your courses and our services
Send you relevant updates and information about our programmes (with your consent)
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Processing necessary to fulfil our educational services agreement with you
Consent: Where you have given explicit consent for marketing communications
Legitimate interests: For improving our services and website functionality
Legal obligation: Where required by applicable laws

5. Data Sharing

We do not sell your personal information. We may share your data with:

Service providers who assist in delivering our services (payment processors, email platforms)
Professional advisers where necessary
Regulatory authorities when required by law

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Course records are retained for seven years following completion for accreditation and reference purposes.

7. Your Rights

Under data protection law, you have rights including:

Access to your personal data
Correction of inaccurate data
Erasure of your data (in certain circumstances)
Restriction of processing
Data portability
Objection to processing
Withdrawal of consent

To exercise these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or contacting you directly.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

magenta-root
47 Castle Street
Liverpool, L2 9SH
United Kingdom
Email: [email protected]